DIVISION Smart Metering BACKGROUND In 2015, we become an installation partner to EDF Energy in their smart meter roll-out programme. Having already been a key provider for more than 10 years in meter reading and installation and maintenance services, EDF Energy were aware of our ability to deliver large...
More infoDIVISION Smart Support Services BACKGROUND A large residential energy retailer had a large portfolio of SMETS2 meters that were in a non-communicative state. The client identified that a comms-hub power cycle would be required to establish the meters communications to the DCC. Ensuring that the customer could benefit...
More infoDIVISION Data Collection BACKGROUND Business Stream have been a client since 2008. We provide business critical services in meter reading throughout England and Scotland. In 2021, we signed new 4-year contract renewal, that covered their customer base in the Southern Water region that we had not previously operated in. This enabled us to continue our business...
More infoDIVISION Data Collection BACKGROUND In January 2021, we secured a contract to provide outsourced meter reading and back-office support for a large water retailer in the South of England. This 5-year deal covers the AMP7 regulatory period. We successfully demonstrated our experience in water meter reading and data management. Completing 13 million site visits annually and managing 4 million meter points for 20 water retailers, we showed our ability to provide...
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