To meet the challenges presented by smart metering, we have created a dedicated and tailored workforce capable of supporting the government-mandated roll-out including rectifying non-communicating AMR, SMETS1 and SMETS2 meters.
Using experience across multiple markets and product lines, we have developed a set of services that require additional customer engagement and skills above traditional meter reading, but without the need for regulated metering qualifications.
Supporting our clients to meet their Ofgem smart installation obligations in a cost effective and responsive way, we offer a range of service through this bespoke team:
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Meter Asset Provider (MAP) Data Flow Services Smart Data Retrieval Other
We gather data in the field via our robust handheld devices and transfer it back to our dervers electronically. All data we retrieve is stored within our secure data centre ensuring complete security and integrity of our clients’ data.
We have the capacity to provide integrated Data Managed Solutions, tailored to our clients’ individual requirements.
Ensuring data security is at the core of our operations. We ensure the integrity and security of customer information by designing security into our systems and processes. This is further supported through the use of secure data centres. Our Data Management services are delivered with a comprehensive quality assurance commitment. Business management processes are certifed to ISO 9001 and information security management systems are certifed to ISO 27001 providing complete security assurance.
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